1. Agreement to Terms

By accessing or using VirtualCup Solutions ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

2. Description of Service

VirtualCup Solutions provides digital tools and IT services designed to help local businesses grow, connect with customers, and build their online presence. Our services include:

• Custom software development (web applications, mobile apps, digital tools)
• IT consulting and technical services
• Digital product development and management
• Business technology solutions
• Product offerings such as CollectStory and other digital tools

3. User Accounts

To use certain features of our services, you may need to register for an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and update your account information to keep it accurate
• Maintain the security of your account credentials
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use of your account

4. Service Agreements and Payment

Specific services may have their own terms, pricing, and payment arrangements:

• Custom development projects will be governed by separate service agreements
• Subscription-based products (such as CollectStory) operate on their own subscription terms
• Payment terms will be specified in individual service agreements or product terms
• All fees are non-refundable unless otherwise specified in writing or required by law

5. Acceptable Use

You agree not to:

• Use our services for any illegal purpose or in violation of any laws
• Collect, store, or process personal data in violation of applicable privacy laws
• Impersonate any person or entity or misrepresent your affiliation
• Interfere with or disrupt our services or servers
• Attempt to gain unauthorized access to any portion of our services
• Use automated systems to access our services without permission
• Reverse engineer, decompile, or disassemble any software provided by VirtualCup Solutions

6. Intellectual Property

The Service, including its original content, features, and functionality, is owned by VirtualCup Solutions and is protected by international copyright, trademark, and other intellectual property laws.

For custom development projects, intellectual property rights will be specified in individual service agreements. You retain ownership of your business data and content. By using the Service, you grant VirtualCup Solutions a limited license to use, store, and process your data solely to provide the Service.

7. Third-Party Services

VirtualCup Solutions may integrate with or recommend third-party services. Your use of these services is subject to their respective terms and conditions. We are not responsible for the availability, accuracy, or practices of third-party services.

8. Service Availability

We strive to maintain high availability of our services but do not guarantee uninterrupted access. Services may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.

9. Limitation of Liability

To the maximum extent permitted by law, VirtualCup Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the Service.

10. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

You may terminate your use of our services at any time by contacting us. Upon termination, your right to use the Service will immediately cease.

11. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through the Service. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Philippines, without regard to its conflict of law provisions.

13. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: contact@virtualcupsolutions.com
Business Number: (0907) 342 1044
Address: Dona Aurora 3rd Street, Block 3, Digos City, Davao del Sur, Philippines